Shipping Policy


Thank you for shopping with NonElse! We ship worldwide and are committed to delivering your orders safely and on time. Please read our shipping policy carefully.

1. Processing Time

  • Orders are usually processed within 1–3 business days.

  • Orders are not shipped on weekends or public holidays.

  • If we experience a high volume of orders, processing may take longer, and we will notify you via email.

2. Shipping Zones & Delivery Times

We ship globally through trusted fulfillment partners: CJDropshipping, Printify, and Printful. Delivery times depend on your location:

Region Estimated Delivery Time
United States 5–10 business days
Europe 7–12 business days
Asia / Middle East 10–15 business days
Australia & Oceania 10–15 business days
Rest of World 12–20 business days

Note: Delivery times are estimates and may vary due to customs processing, local postal services, or unforeseen delays.

3. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your order anytime using our Track Order page.

4. Lost or Damaged Packages

  • NonElse is not responsible for delays caused by customs or shipping carriers.

  • If your package is lost or arrives damaged, please contact us at support@nonelse.com, and we will assist you promptly.

At NonElse, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please follow our return guidelines below.

 

Return Policy

1. Eligibility for Returns

  • Items must be returned within 14 days of delivery.

  • Products must be in their original condition, unworn, unwashed, and with all tags attached.

  • Sale or final clearance items may not be eligible for return.

2. Return Process

  1. Contact us at support@nonelse.com to request a return.

  2. Include your order number and reason for the return in your email.

  3. Once approved, we will provide you with instructions for shipping the item back.

3. Refunds

  • Once we receive and inspect your return, we will notify you via email.

  • Approved returns will be refunded to your original payment method within 7–10 business days.

  • Shipping costs are non-refundable unless the return is due to our error or a defective product.

4. Exchanges

  • At this time, we do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.

5. Damaged or Defective Items

  • If your item arrives damaged or defective, please contact us within 48 hours of delivery.

  • Include photos of the damage or defect so we can resolve the issue quickly.

6. Contact Us

If you have any questions about our return policy, feel free to reach out at support@nonelse.com. We’re always here to help!